Privacy Policy

We (XSpeed VPN) are concerned about your privacy and have designed this Privacy Policy in order to help you decide whether to use the Services. By accessing and using the Services, or providing information to us in other formats, you agree and accept the terms of this Privacy Policy as amended from time to time and consent to the collection and use of information in the manner set out in this Privacy Policy. We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it.

IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE STOP USING THE SERVICES IMMEDIATELY AND UNINSTALL WHERE RELEVANT.

1. Consent

• * By visiting, installing or using the Service, you understand and consent to be legally bound by this Policy, otherwise, you may not use the Service.
• * We encourage you to review this Privacy Policy carefully and to periodically refer to it so that you understand it and any subsequent changes made to it. We may amend this Policy from time to time without notice, continued visiting, installing or using the Service after each amendment in effect means that you understand and consent to the revised Policy.
• * The Service is direct to users aged 13 and above, if you are under 13, you may not use the Service and your consent will be invalid.

2. Minimal Data

• * The Service is designed based on the principle of minimal data and all the processing is done under the legal basis of the agreements including this Policy and the "Terms of Service" between you and us, authorized by your clear consent. The Service does NOT log what you do while connected to the Service, does NOT log any content of any communications unless the communication is with us, does NOT log your original IP address.

3. Information We Collect and Store

• * Personal information: (i) Your geographic at the city level; (ii) Your contact info when you contact us.
• * Non-personal information: (i) Data related to your device information and, app version, connection time stamp, the server and the protocol you connected, total data used, network type and the error report (if any) will be automatically collected when you visit or use the Service. (ii) Analysis of our servers, which is non-identifying, like the analysis of the sites visited through the Service. This is a mixed big data from all our users.

4. How We Use Your Information

• * We will not sell, use or disclose any personal data to third parties for any purpose without your permission. We will not do targeted advertising, user profiling, or snoop your privacy. We will only use your information in certain ways and for certain purposes, as stated in this Policy.
• * Your geographic is mainly used to analyze our product distribution and for product planning. Non-personal information is mainly used for the Service's optimization. for example, when something wrong and you ask us for user support, we need specific data to figure it out and then shoot the trouble. We may also use the information above to track the features of the Service to better analyze, understand, and enhance the Service, and to further improve the experience and satisfaction of our users.

5. Disclosure

• * comply with a law, regulation, legal process or governmental request; This may include legal requests from the jurisdictions which we are operating under..
• * detect, prevent or otherwise address fraud, security, violation of our policies or technical issues.
• * enforce the provisions of this Privacy Policy or any other agreements between you and us, including investigation of potential violations thereof.
• * protect against harm to the rights, property or safety of us, its partners, its affiliates, users, or the public..

6. Security and Confidentiality

• * We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. Our employees are subject to confidentiality obligations. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required..

7. Your Rights

• * You have the rights to access, correct, transfer, be forgotten or object to the processing of your personal data, you can also lodge a complaint to the competent supervisory authority. If you want to exercise such rights or have any questions about this Policy, just contact us.
• * Please note that we may need a month to respond and ask you to verify your identity before responding.
• * Our email is: support@xspeedvpn.com